Join a fast-paced contract packing environment where no two projects are the same. This role offers the opportunity to work closely with well-known brands, managing client relationships while coordinating closely with production, logistics, and operations teams to bring packaging projects to life. You’ll gain valuable experience in a growing sector, developing your commercial and project management skills while playing a key role in delivering high-quality packing solutions. With exposure to multiple industries, this is a great role for someone looking to build a long-term career in packaging and account management.

Internal Account Manager | Contract Packing | North East | Up to £35k

A UK-based provider of printed packaging, contract packing, fulfilment, and mailing services, supporting brands across sectors including retail, food and beverage, beauty, and e-commerce. The business delivers integrated solutions spanning packaging design, print, co-packing, and logistics to manage projects from concept through to final delivery. With a strong focus on quality, efficiency, and sustainable practices, the organisation works with both emerging and established brands to help bring products to market effectively.

You will be responsible for:

• Coordinating contract packing projects from initial brief through production and final delivery

• Managing day-to-day communication with key customer accounts, ensuring projects are delivered on time and to specification

• Working closely with production, logistics, and procurement teams to plan and schedule packing activities

• Preparing quotations, processing orders, and maintaining accurate customer records within internal systems

• Monitoring project timelines and proactively resolving any issues impacting delivery or quality

Key attributes required:

• Strong organisational skills with the ability to manage multiple customer projects simultaneously

• Great attention to detail, ensuring accuracy in specifications, orders, and project requirements

• Ability to work cross-functionally, collaborating with production, logistics, and planning teams

• Excellent communication skills, confident liaising with customers, production teams, and suppliers

• Commercial awareness, understanding customer needs while supporting profitable account management

If you are customer-focused and thrive in a fast-paced environment, apply today and become part of a growing and dynamic team!