Join a growing labels operation where you’ll take ownership of high-value accounts and drive long-term customer success. This role offers the opportunity to influence growth within existing accounts, collaborate closely with production and technical teams, and play a pivotal role in delivering service excellence. In return, you’ll benefit from a supportive, commercially focused environment, competitive rewards, and clear opportunities to develop your career within a growing and innovative labels operation.

Key Account Manager | Labels | Midlands | £60k-£70k

A global leader in sustainable packaging solutions with a presence across Europe and the UK. The business specialises in designing and manufacturing high-performance flexible packaging and self-adhesive label solutions for a wide range of sectors, combining technical expertise with a strong commitment to environmental responsibility. They are recognised for supporting customers to meet their sustainability goals while delivering high quality, function-driven packaging solutions.

You will be responsible for:

• Managing and developing key customer accounts to drive long-term revenue growth and retention

• Working closely with internal teams including sales support, production, technical, and supply chain to deliver effective label solutions

• Identifying opportunities to grow accounts through upselling, cross-selling, and new label applications

• Forecasting account activity and maintaining accurate sales pipeline and CRM data

• Understanding customer requirements and translating them into technically and commercially viable label specifications

Key attributes required:

• Proven experience in key account management within labels, packaging, or a related manufacturing environment

• Strong commercial awareness with the ability to manage pricing, margins, and long-term account profitability

• Excellent relationship-building skills with the ability to act as a trusted partner to customers

• Highly organised with the ability to manage multiple accounts, priorities, and deadlines

• Customer-focused with a commitment to service excellence

Ready to take ownership of key customer relationships in a progressive labels business? Apply now!