Looking for the opportunity to work with premium packaging products and well-known brands in a fast-paced, customer-focused environment? This is a fantastic opportunity to join a successful printed cartons business, taking ownership of key customer relationships, coordinating projects, and delivering high-quality packaging solutions. You’ll work closely with major clients, build long-term partnerships, and be part of a collaborative team that values service, quality, and innovation. In return, the company offers excellent career development opportunities and the chance to work on creative, high-profile packaging projects across a range of sectors.

Account Manager | Print & Packaging | North East

Operating as a respected provider within the packaging and print industry, this business delivers high-quality printed cartons, packaging, and visual branding solutions to customers across a variety of sectors. Combining creativity, technical expertise, and a customer-focused approach, the company works closely with clients to develop innovative packaging solutions that enhance brand presence and product appeal. With a strong reputation for quality and service, the business continues to invest in modern production capabilities and long-term customer partnerships to support ongoing growth and success.

You will be responsible for:

• Managing incoming client enquiries, interpreting briefs and specifications accurately, and building strong customer relationships to encourage repeat business
• Preparing detailed estimates, customer quotations, purchase orders, and internal job instructions using the company MIS system
• Coordinating projects across production, pre-press, purchasing, logistics, fulfilment teams, and external suppliers to ensure smooth delivery
• Developing and managing critical paths, proactively monitoring timelines, resolving issues, and ensuring projects remain on schedule
• Maintaining accurate job documentation within the MIS system while ensuring projects meet quality standards, cost targets, and customer expectations

Key attributes required:

• Proven experience within litho printed carton packaging, commercial print, direct mail, fulfilment, or related print environments
• Strong understanding of print production processes, terminology,artwork specifications, and production requirements
• Experienced in using Management Information Systems (MIS), ideally Tharstern, alongside estimating, job costing, and production workflow management
• Excellent organisational, time management, and multitasking skills with a strong attention to detail and accuracy
• Confident communicator with the ability to build effective relationships with both internal teams and external clients

Apply now to join a growing and innovative business where your experience and ambition will play a key role in continued success.