Join a fast-paced, creative environment where you’ll help deliver impactful multichannel campaigns for exciting brands and clients. You’ll work with exciting clients and collaborative teams to deliver impactful communications, build strong client relationships, and play a key role in shaping campaigns from brief to delivery. With clear opportunities for career progression, ongoing development, and the chance to make a visible impact in a fast-paced, creative environment, this is a role where your ideas, initiative, and communication skills will be genuinely valued.

Account Manager | Multichannel Communications | Warwickshire | Up to £40k

This company partners with public and private sector clients to automate customer, employee, and supplier communications across print, digital, email, web, and SMS channels. Combining innovative technology with a strong commitment to sustainability, security, and operational excellence, the business helps clients improve efficiency, reduce costs, and deliver better communication experiences.

You will be responsible for: 

• Managing and developing long-term relationships with key clients across public and private sector accounts

• Identifying, upselling and cross-sell opportunities within document automation, digital communications, and managed services solutions

• Understanding client workflows and recommending solutions that improve operational efficiency, compliance, and customer communications

• Coordinating with internal operational and technical teams to ensure successful onboarding, service delivery, and issue resolution

• Supporting account growth through renewals, pipeline management, CRM updates, and achievement of revenue and retention targets

Key attributes required:

• Strong relationship-building and communication skills with the ability to engage stakeholders at all levels

• Commercial awareness and the ability to identify growth opportunities within existing accounts

• Problem-solving mindset with a proactive approach to managing client needs and resolving issues

• Organisational and time management skills to handle multiple accounts, projects, and priorities effectively

• Good understanding of digital transformation, document management, or managed service solutions with a customer-focused approach

If you are a relationship-driven professional with a passion for delivering exceptional client service and driving account growth, we would love to hear from you. Apply today to be part of a forward-thinking organisation focused on innovation, customer success, and long-term partnerships.

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