Customer Service Executive | Security Print & Mailing | Warwickshire | £28k-£35k Dependent on Experience

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Customer Service Executive | Security Print & Mailing | Warwickshire | £28k-£35k Dependent on Experience

Market leader in multi-channel secure communications, boasting extensive facilities for fully integrated data, direct mail and security print solutions. A new role for a Customer Service Executive to join a company that excels in supporting high profile clients with world-class resources and a full range of managed print services.

Customer Service Executive | Security Print & Mailing | Warwickshire | £28k-£35k Dependent on Experience

With one of the most comprehensive and accomplished mailing and fulfilment platforms this company combines top-quality print and fulfilment with key data services and advanced technologies, from stand-alone mailings to complex multi-phase campaigns. As a multi-site operation, in-house capabilities include those for data, security print, direct mail, cross media solutions and mailing and fulfilment.

The role of Customer Service Executive will involve:
•Working from the company’s offices in Warwickshire
•Daily management of all client requirements
•Full ownership for the end to end process from implementation through to delivery
•Acting as the main point of contact for multiple clients, dealing with all queries and requests in a timely manner
•Capturing client requirements for quotation
•Creating and distributing job specifications internally to technical services and the operations team

Key attributes required:
•Experience in client services for print; taking instructions, following a brief etc.
•An understanding of managing data and mailing for print and direct mail solutions
•Experience dealing with blue chip accounts
•Strong customer services/relationship management skills
•Excellent administration and organisational skills
•The ability to manage multiple projects simultaneously

A company offering lots of opportunity to progress. Ongoing investment in innovation and technology alongside their passion to role out further innovations makes this a great company to advance your career with.

Short listing is underway so please get in touch ASAP if the role is of interest.

Salary: £28k-£35k dependent on experience

Reference: CJHA15236

Benefits: Excellent benefits package & generous holiday allowance


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